Offline Payment Handle

If you enable Offline Payment plugin to allow users to make payment for their registrations using Offline Payment method, you can use use this scheduled task to send emails to registrants to remind them to make payment for their registrations if payment is not received after certain number of days. It can also cancel registrations if users does not make payment after certain number of days.

  1. Go to System -> Plugins, make sure Task - Events Booking plugin is enabled.
  2. Go to System -> Scheduled Tasks, press New button in the toolbar to create a new scheduled task for Events Booking - Offline Payment Handle task type.
  3. Setup all required parameters, save it.

Task Basic Fields

This scheduled task should be run several times per day. Each time it runs, it will send process to 10 - 15 registrants, so you can setup Basic Fields to following values

  • Execution Rule: Set to Interval, Hours
  • Interval in Hours: Set to the number you want, for example, if you set it to 1, the task will be run every 1 hour.

Task Parameters

  • Number Days To Send Reminder: Enter number of days into this parameter (for example, 7 days). Then if users choose to use offline payment and did not send payment to you within 7 days (after registration/before event date), the system will send reminder email to them.
  • Number Days To Cancel Registration: It is 0 by default, mean the system won't cancel registration, even if no payment received. If you want the system to cancel registration automatically if payment is not received within certain number of days (after registration/before event date), enter the number here (for example, set it to 10 days after registration or 3 days before event date).
  • Number Registrants: Number of registrants the system will process each time the task is executed. You should not set it to a high number to avoid timeout, set it to 10 to 20 should be enough.
  • Events: If you only want to handle this process for certain events only, choose these events here. Otherwise, registrants from all events will be processed.
  • Send Reminder and Cancel Registration Base On: Choose how the system will get list of registrants to process base on Registration Date or Event Date

Setup Email Subject and Email Body

Go to Events Booking -> Emails & Messages, find and change the following message items to customize the subject and body of the email if needed:

  • offline_payment_reminder_email_subject
  • offline_payment_reminder_email_body