Venues
Venues
If your OS Services Booking system manages services in multiple locations—such as different hair salons on various streets—this generally won’t cause issues if all locations are within the same city or suburb.
However, if these locations are in different states or countries, you may encounter scheduling challenges related to working hours and resource availability. For example:
- A resource cannot work in multiple salons located in different venues at the same time.
- Time zone differences might cause scheduling conflicts if the system is not properly configured.
To avoid these issues, ensure that each venue has its own set of resources and working hours properly configured.
To manage venues, please go to Manage Venus link from backend side of OS Services Booking component
For each venue in OS Services Booking, you can enter details such as address, contact information, and upload a photo. Additionally, you can assign services to a venue, ensuring that only relevant services are available at specific locations.
Two important settings related to venue availability are:
- Disable before: This setting prevents bookings from being made before a specified time or date.
- Disable after: This setting prevents bookings from being made after a specified time or date.
These options help control when appointments can be scheduled at a particular venue, ensuring better management of resources and availability.
| Property | Description |
|---|---|
| Address | |
| City | |
| State | |
| Country | |
| Latitude address | Coordinates of venue location. You don’t need to enter value, because the system can find this value through address of venue. This value will be used to show the Google map of venue at front-end of OS Services Booking |
| Latitude address | Coordinates of venue location. You don’t need to enter value, because the system can find this value through address of venue. This value will be used to show the Google map of venue at front-end of OS Services Booking |
| Contact name | This value will be shown at the front-end of OS Services Booking |
| Contact email | This value will be shown at the front-end of OS Services Booking |
| Contact phone | This value will be shown at the front-end of OS Services Booking |
| Services | Select services in the venue |
| Disable dates before | The Disable before setting controls when customers can start booking services at a specific venue. There are three options: - Before today – If selected, customers can book the service starting from today. - X days from today – Customers can only book the service after a specified number of days from today. Example: If today is April 1, 2018, and you set this value to 5 days, customers will only be able to book the service starting from April 6, 2018. - Before a fixed date – Customers can only book the service after a specific date that you set. This setting ensures that bookings are only accepted within a predefined time frame, preventing last-minute reservations or early bookings before a service is ready.. |
| Disable dates after | The Disable after setting controls when customers can no longer book services at a specific venue. There are three options: - Not set – If selected, there are no restrictions, and customers can book services at the venue without any time limits. - X days from today – Customers will not be able to book the service after a specified number of days from today. Example: If today is April 1, 2018, and you set this value to 5 days, customers can only book the service from today until the end of April 5, 2018. After that, booking will be restricted. - After a fixed date – Customers will not be able to book the service after the specific date you set. This setting is useful for managing service availability, preventing bookings too far into the future, or ensuring that services stop being bookable after a certain date. |
Venues serve as attributes for services, helping to define where a service is offered. However, customers do not book venues directly; they book services. The venue simply indicates the location where a particular service is available. For example, if you run a chain of fitness centers, the service might be "Personal Training Session," while the venue specifies whether the session takes place at Gym A, Gym B, or Gym C. The booking is for the service, and the venue ensures customers know where it will be provided. Venues do not affect the duration of a booking. The length of a booking is determined by the service itself, not the venue. Additionally, venues are optional—they should only be used if they serve a specific business purpose. For example, if your services are location-dependent (e.g., different branches of a clinic or multiple event spaces), then using venues makes sense. However, if all services are provided at a single location or the venue does not impact service availability, there is no need to use this feature..