• 1. Getting Started
    • Installation
    • Configuration
    • Basic Concept
    • User Roles
  • 2. Setup
    • Categories
    • Menu Items
    • Email Messages
    • Custom Fields
    • Ticket Statuses
    • Ticket Priority
    • Pre-defined Replies
    • Ticket Labels
  • 3. Customer Actions
  • 4. Manage Tickets
  • 5. Plugins
    • Assign Ticket
    • Attachments
    • Pre-defined Replies
    • Tickets History
    • Content - Helpdesk Pro
    • Auto Close Ticket
    • Ticket From Contact Form
  • 6. Create And Reply Ticket Via Email
  • 7. Multilingual
  • 8. FAQs
    • Do I have to pay for the extension every year?
    • Can I use the extension on multiple websites?
    • How long do I receive support and update?
    • Do you have trial version of the extension?
    • Can I access to backend of demo site?
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Getting Started